A BRIDGWATER nursing home has been found rated as 'Requiring Improvement' following its latest CQC report.

Inspectors said the Rosary Nursing Home on Mayfield Drive 'required improvement' in three of the five areas it was rated in, but noted some improvements had been made since the previous inspection in December 2015.

The most recent inspection was unannounced and took place on January 8, 9 and 10 at the care home which specialises in caring for older people living with dementia.

"A number of concerns about the service have been raised with us since the last inspection," the inspectors said in the report.

"These have included concerns that there were insufficient staff to meet people's needs, people waiting an excessively long period of time for staff to support them and general standards of care."

The inspectors found rated the service as Good in terms of being effective and caring, but requiring improvement in areas concerning safety, responsiveness and management.

"At this inspection we found improvements were needed to make sure quality monitoring processes were

effective in identifying and addressing shortfalls in the service and improving the service people received," the report states.

"The provider had a very comprehensive system in place which included regular audits by the registered

manager and senior management within the company.

"However these systems had not identified all the issues we found through observations within the home.

"During this inspection we found improvements were needed to make sure staff were suitably deployed to

meet people's needs in a timely way and ensure their safety.

"On two occasions we observed people waited for 40 minutes for their requests for assistance to be carried out. "We also found that some people in communal lounge areas received very limited support, supervision or social stimulation."

There were a number of positives in the report including the quality of care provided by the staff.

"Without exception everyone we spoke with praised the staff who supported them," the inspectors said.

"People told us staff were always kind and caring and they named a number of staff who they thought were exceptional at their jobs.

"Throughout the inspection we observed that staff were kind and patient when they assisted people."

Stephen Rees, director of care operations at the Rosary Nursing Home said: “We strive to deliver the highest standard of care consistently, for every resident, so it is pleasing to see that the CQC found that clear improvements have been made.

"It is also satisfying to read that without exception residents described our staff as kind and caring.

"We will continue to work tirelessly to meet the required standards in areas where the CQC reports the home is in need of improvement and we remain committed to delivering care that is centred on our residents and founded on kindness, compassion and respect.”